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Privacy Policy — Vindhya’s

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Vindhya’s is a Limited Company based in the United Kingdom. We are committed to protecting your personal information and complying with UK data protection laws, including the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.
 

This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website or contact us.

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1. Who We Are (Data Controller)​

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Vindhya’s
Unit 27 Trent South Industrial Park, NG2 4EQ, Nottingham, United Kingdom
Email: Chaitanya@vindhyas.co.uk
Phone: +44 7767 929156

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We are the Data Controller responsible for your personal data.

We only collect data necessary to operate our business and serve you.

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a) Data you provide directly

  • Name

  • Email address

  • Phone number

  • Any message submitted via contact forms

  • Feedback or enquiry details
     

b) Automatically collected data (Wix)

When you use our site, Wix may collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Session length

  • Cookies & tracking data

Wix collects this for website functionality, security, and analytics.
 

3. How We Use Your Data
 

We use your information to:

  • Respond to enquiries

  • Provide customer support

  • Improve website performance

  • Maintain website security

  • Comply with legal obligations

  • Analyse website traffic (via Wix tools)

We do not use your data for aggressive marketing, nor do we share or sell it for advertising purposes.
 

4. Legal Basis for Processing
 

Under UK-GDPR, we process your data on the following bases:

  • Legitimate Interest – responding to enquiries, improving our website

  • Consent – when you submit a form voluntarily

  • Legal Obligation – keeping records for compliance purposes
     

5. Sharing Your Data
 

Your data may be shared with:

a) Website Provider (Wix)

Wix hosts our website and processes some technical data on our behalf.

Wix is fully GDPR-compliant and stores data in secure global servers.

b) Legal Authorities (if required)

We may share data to comply with UK law enforcement or government requests.

We do not share your data with:

  • Third-party advertisers

  • Social media platforms

  • Delivery apps

  • Marketing agencies
     

6. Cookies & Tracking
 

Our website uses cookies provided by Wix to:

  • Enable website functionality

  • Keep the site secure

  • Improve user experience

  • Measure site performance

When you first visit our website, you will see a cookie banner where you can accept or refuse non-essential cookies.

For details on Wix cookies:
https://support.wix.com/en/article/cookies-and-your-wix-site
 

7. Data Retention
 

We keep your data only as long as necessary:

  • Enquiry messages: up to 12 months

  • Website analytics: Wix-defined retention period

  • Legal/financial records: up to 6 years (required by UK law)

After this period, your data is securely deleted.
 

8. Your Rights (Under UK-GDPR)
 

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request a copy of your data

To exercise these rights, contact us at
📩 Chaitanya@vindhyas.co.uk

We will respond within 30 days.
 

9. Data Security
 

We and Wix use industry-standard security measures to protect your data, including:

  • SSL encryption

  • Secure servers

  • Firewalls

  • Access control

  • Monitoring for unusual activity

However, no online system is 100% secure.
 

10. International Data Transfers
 

Wix may store data in servers located outside the UK.

These transfers comply with UK-GDPR through:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Additional protection measures
     

11. Children’s Privacy
 

Our services are not intended for children under 16.
We do not knowingly collect children’s data.
 

12. Changes to This Policy
 

We may update this Privacy Policy occasionally.
The “Last Updated” date will always reflect the latest version.
 

13. Contact Us
 

For privacy concerns or GDPR requests:

📩 Email: Chaitanya@vindhyas.co.uk
📍 Address: Unit 27 Trent South Industrial Park, NG2 4EQ, Nottingham
📞 Phone: +44 7767 929156
 

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